MEET THE TEAM
“You have worked hard to get where you are today and are ready to take a dive into your own luxury pool. We believe that your hard work should be rewarded with the most exceptional experience from start to finish. As a Christian-owned company, we maintain strong values of honesty, quality of service and total integrity with every customer, every time.”
Jacque is a Pool Consultant. As a consultant for Luxury Pool Concepts, she specializes in guiding customers through the process of deciding on the details of their pool project. She has a 15 year long professional history in customer service and strives to provide the best experience for each customer from the start. Whether assisting her clients with choosing the right pool model, to deciding which options would benefit them the most, she is there every step of the way to make sure each project turns out exactly how her clients dreamed it would! It is a top priority for her to maintain constant and open communication with all of her customers from the beginning to the end of each project. When she is not working, she enjoys spending time with her husband and three children. Jacque is responsible for project management, purchasing, scheduling installations and implementing effective procedures to create the most exceptional experience for our customers and staff. It is important to Jacque to stay in constant communication with each customer from the time they finalize their contract to the time their project is complete.
Jordan is one of our Pool Consultants. As a consultant for Luxury Pool Concepts, his role is to concentrate on each customer’s specific vision for their pool. He focuses on taking photos and measurements for each project location and pays exceptional attention to detail to ensure each project has the needed information to move seamlessly into the design phase. He prioritizes keeping customers up to date throughout their entire project and providing excellent customer service. Jordan has over 10 years experience in managing sales logistics and software. Throughout his career, he has learned to be meticulous in his efforts to provide the best consumer experience possible. It is important to him to stay in close communication with each customer to keep them up to date with their project details. He is an active member in his church and when he is not working, he enjoys spending time with his wife and son, quality time with family and friends and rooting for the Bengals!. Jordan is responsible for project management, purchasing, scheduling installations and implementing effective procedures to create the most exceptional experience for our customers and staff. It is important to Jordan to stay in constant communication with each customer from the time they finalize their contract to the time their project is complete.
Jeffrey is our Director of Operations. His role with Luxury Pool Concepts is to create and manage designs for each project as well as manage inventory. He is also responsible for ordering materials for each project as well as scheduling the services we facilitate to make every project come together in a smooth and timely manner. He is deeply knowledgable with the inner workings and plumbing for pool systems and carefully designs each individual project so that the entire pool system will function at its highest ability. His career in project management and engineering have fully equipped him to take each customer’s vision and accurately bring it to life. Jeffrey works diligently to provide the best design experience possible to each customer. In his spare time, he enjoys staying active in his church, spending time with his wife and three children, and deep-sea fishing.
Nick is one of our Premier Installers. Nick owns Premier Hardscaping and alongside of installing pools with Luxury Pool Concepts he works every day turning normal backyards into some of the best luxury hardscaping Ohio has to offer. Nick is proficient on a variety of equipment including excavators, track machines and a variety of hardscaping equipment. Nick is always complimented on his cleanliness on a job site. Nick and his team are very efficient with every job working fast while maintaining the quality a customer wants to see. Nicks attention to detail is one of his strongest traits and why you will be happy to have him install your new Luxury Pool! If Nick isn’t working hard (rare) you can find him as a ringer on a local softball/baseball team because he use to be a pro baseball player for the Brewers!